Shipping Information:

Orders are shipped Monday through Friday. We ship within 1-2 business days of receiving your order. We utilize the services of UPS Ground. You will have options at check out to pay for expedited shipping such as 3 day, 2 day or overnight shipping if that best suits your needs. We ship in and outside of the United States.

All of Sellers products are either (a) custom made or (b) designed for cosmetic use. Accordingly, except as expressly set forth in “Disposition of Claims” below, there shall be no returns of any products, or refunds of the purchase price and associated fees and costs thereof. NO UNAUTHORIZED RETURNS PERMITTED.

DISPOSITION OF CLAIMS Seller will make a good faith effort for prompt disposition with respect to any claim regarding any product which proves to be defective. Before returning any purportedly defective product, Buyer must submit to Seller the product’s purchase date, original invoice number, a description of any purported defect (s), and obtain return authorization from Seller.

(A) All claims for defects hereunder must be presented to Seller within 7 days after delivery to Buyer. Failure of Buyer to give such notice shall constitute a waiver by Buyer of all claims in respect thereto. Seller shall have an opportunity of verifying any such defect before materials are used by Buyer. Buyer shall return the defective or nonconforming materials to Seller strictly in accordance with Seller’s instructions concerning shipping, handling, insurance and other matters as to which Seller issues instructions. Failure to comply with these provisions shall invalidate any claim by Buyer for defects in materials by Buyer (B) In no event shall Seller be liable for 1) Materials damaged in shipment or otherwise without fault of Seller. 2) Defects in materials due to negligence (other than that of Seller), accident, abuse, improper care or storage, abnormal condition of temperature or moisture. 3 ) Damage to materials which have been tampered with or altered in any way other than by Seller. 4) Expenses incurred by Buyer in attempting to correct any defects in materials without Sellers prior written consent.

Frequently Asked Questions:

Q. What is the difference between fragrance oils and essential oils?

A. Essential oils are natural concentrated essences derived from plants, bark, roots, seeds, stems, flowers, leaves, fruits, etc. and are usually steamed distilled.

Fragrance oils are generally made up of a number of synthetic imitations of essential oils creating a fragrance that will smell like a flower, herb, plant or other fragrance.

Our premium grade fragrance oils are primarily used by customers to scent products such as melt and pour soap, cold processed soaps, candle waxes, incense sticks and cones and toiletry bases. Premium grade oils can be used in aroma burners and can be applied to the skin. The premium grade of fragrance is an enhanced formula to provide additional concentration of the top note while sustaining the middle and base notes in fragrance oils. We have received numerous compliments from customers who have experienced superior results when using the premium grade. This premium grade requires less oil to be used when scenting soaps, waxes and lotions while providing superior aroma qualities.

Q. Why can't I use essential oils directly on the skin?

A. These oils are highly concentrated oils and are too strong to use directly on the skin. Essential oils are similar to medications and should not be over-used and never used directly on the skin. It is suggested that you wear rubber type gloves while mixing these oils. They should never be taken internally. Keep these oils out of the reach of children and pets.

Q.Can you give me some different applications for the oils?

Potpourri Candles Incense Light bulb rings

Aroma Burners (electric or tea light) Potpourri cooker Sachet's

Steam 3-6 drops in 2 cups of water in a pan Room Sprays Body Sprays Perfumes

Soaps Lotions Shampoo Hair Treatments

Scented Towels Laundry Bathes Massage oils

Household Cleaning agents Closet Scenting Drawer Scenting Smelling

Facial steams Office atmosphere Atomizers Body Spritzer

This is just a sampling. There are many other applications for fragrance and essential oils.

Q. Do you offer samples of your fragrance oils?

A. Yes, we have 1/2 oz. sizes of our premium fragrance oils so you have plenty to try with a small application. In addition we have listed descriptions of all of our fragrances.

Q. Are your fragrance oils suitable for soap making?

A. Yes. We import our essential oils from all over the world to provide the best quality, 100% pure, therapeutic grade essential oils. Our essentials are steam distilled. Our clients generate fantastic results when using our oils in their soap making process. Both cold processed and melt and pour makers are regular customers of our fragrance oils and essential oils. In house testing is suggested to perfect techniques and optimize finished products.

Q. Do you offer descriptions of what the fragrance oils smell like?

A. Yes. We do offer a fragrance description page. The descriptions have been created to give you a basic understanding of how an aroma may be interpreted. This is not a definitive description as each nose tends to interpret aroma quite differently. As such we make no warranty or guarantee that you or your customers will concur with these descriptions. Because we offer a 1/2 oz. sample size we do not allow returns or give refunds for our fragrances.

Q. How much premium fragrance oil should I use to scent Soaps? Candles? Lotions?

A. The amount used will vary from scent to scent as well as the strength desired of the final product. The table below is intended to give you a starting point only. Please conduct your own in house testing.

Premium grade fragrance oils

Candles 1.0 oz. - 1.5 oz. per pound 1.25 oz. - 2.5 oz. per pound

Soap 3/4 oz. - 1.0 oz. per pound 1.0 oz. - 1.5 oz. per pound

Bath & Body Lotions 1.0 oz. - 1.5 oz. per gallon 1.5 oz. - 2.0 oz. per gallon

The quantities listed in the above table are suggestions only. We always recommend you do your own in house testing. Testing in house will allow you to adjust formulas to create quality finished products.

Q. Can I use the premium fragrance oils in Soy wax?

A. Yes. We highly recommend our premium grade oils for use with Soy wax as the cold and hot throw are superior.

Q. How often do you release new fragrances?

A. We are always working on new formulas and monitoring industry trends. Typically, we release new fragrances on a monthly to bimonthly basis. Be sure to check back often to stay on top of new fragrance releases, tips and other valuable information regarding the fragrance industry.

Q. What is the shelf life of bath and body products?

A. When stored properly, out of direct sunlight and well sealed, bath and body related products have a shelf life of approximately 1 year.

Q. How much fragrance do you suggest to scent a gallon of bath product?

A. The amount used will vary from scent to scent and how strong you desire the bath product to be. However, the industry standard is 1 1/2oz. per gallon.

Q. What are the ingredients for your Lotion, Bubble Bath, Shower Gel, Shampoo, Melt and Pour Soap Bases etc..

Melt and Pour soap Ingredients

Sodium Myristate (USP Kosher Veg. Grade only), Sodium Stearate (USP Kosher Veg. Grade only), Propylene Glycol (USP Grade only), Sorbitol (USP Food Grade), Sodium Laureth Sulphate (Water white emulsion for Foaming), Glycerine (USP Kosher Veg. Grade only), Penta Sodium Penetate (Chelating Agent), Tetra Sodium Editronate (Chelating Agent), Titanium Dioxide (USP Food Grade) & Mineral Water.

Sea Salt Body Scrub Ingredients:

Sea Salt, Sweet Almond Oil, Sunflower Oil

Herbal Body Lotion Ingredients:

Deionized Water, Glycerin, Caprylic Capric Triglyceride, Propylene Glycol, Stearic Acid, Isopropyl Palmitate, Shea Butter, Chamomile Extract, Aloe Vera Extract, Papaya Extract, Cetyl Alcohol, Glyceryl Stearate, Stearyl Alcohol, Polysorbate 60, Dimethicone, Carbomer, Triethanolamine, Propylparaben, Methylparaben, Diazolidinyl Urea

Bubble Bath Ingredients:

D.I. Water, Sodium Laureth Sulfate, Disodium Laureth Sulfosuccinate, Aloe Vera Gel, PEG-150 Distearate, Methylchloroisothiazolinone, Methylisothiazolinone

Silky Shower Gel Ingredients:

Water, Sodium Laureth Sulfate,Sodium CocoylIsethionate Cocamide DEA,Lauramide DEA, Achillea Millefolium Extract, Hedera Helix (IVY) Extract, Arnica Montana Flower Extract,Papain, Aesculus Hippocastanum Seed Extract, Hypericum Perforatum Extract, Glycol Stearate, Glycol Distearate Methylparaben, Methylchloroisothiazolinone, Methylisothiazolinone

Q. Do you have instructions on how to make melt and pour soap?

A. Melt the soap in a double boiler or microwave oven. Do not let the soap boil. Add pigments as desired. Add Fragrance oil (approx. one tablespoon) or Essential Oil (approx. one teaspoon) per pound of soap. Pour the soap into the mold and let rest until soap solidifies. These directions are suggestions only. In house testing should be conducted to determine the correct ratios for your finished products.